Practice Polices and Procedures are readily available at St Briavels and Trellech Surgery Reception desks or Dispensaries. All Policies and Procedures are reviewed annually (or sooner, if required) according to NHS Wales, Aneurin Bevan, Information Commissioning Office and BMA guidelines, as well as Wye Valley Practice best practice reviews.
Many of our Policies and Procedures are summarised in our Practice Patient Information Leaflet and in our privacy information here. We also have an Unacceptable Behaviour and Removal of Patients policy which can be found here.
Other key policies for patients include:
Access to patients records policy |
Access for patients with individual needs |
Bullying and harassment policy |
Chaperone policy |
Complaints policy |
Handing out of medication |
Health & safety policy and statement |
Information governance, data protection and confidentiality |
Registration policy |
Removal of patient policy |
Safeguarding vulnerable children policies & procedures |
Safeguarding vulnerable adults policies & procedures |
Sensitive records |
Visitors policy |
Whistle blowing policy |